Skip to content

Shotwork closed unexpectedlyΒΆ

You see: No message: Shotwork's window is gone. On the next launch, Recover unsaved work?.

Why: A crash with no message almost always comes from libmpv, the video player component, which runs inside Shotwork, so when it fails it takes Shotwork with it. It is uncommon. Your work is safe up to about two seconds before the crash, because Shotwork snapshots unsaved changes as you go.

Fix:

  1. Start Shotwork again.
  2. Choose Yes in Recover unsaved work?.
  3. Save the recovered document.

If that didn't work: If it keeps happening, start Shotwork with crash diagnostics, which print where it failed. While Shotwork runs from source, open a terminal in its folder and run:

.venv\Scripts\python.exe -X faulthandler -m shotwork.app

When it closes, keep what the terminal printed, and send it along with what you were doing. See Unsaved work and recovery.